Privacy Policy

1. Introduction

Tradix Systems ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By using our services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email, phone, address)
• Company name and job title
• Account credentials
• Payment information
• Communication preferences

2.2 Automatically Collected Information

When you access our services, we may automatically collect:

• IP address and device information
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website
• Cookies and similar technologies

2.3 Trading Data

For our trading infrastructure services, we may process:

• Trading activity logs
• System performance data
• Risk management metrics
• Market connectivity data

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Process transactions and send related information
• Respond to your inquiries and support requests
• Send administrative information and updates
• Improve our services and develop new features
• Monitor and analyze usage patterns
• Detect, prevent, and address technical issues
• Comply with legal obligations

4. Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA), we process your personal data based on:

• Contract: Processing necessary to fulfill our contract with you
• Consent: Where you have given explicit consent
• Legitimate Interests: For our legitimate business interests
• Legal Obligation: To comply with applicable laws

5. Data Sharing and Disclosure

We may share your information with:

5.1 Service Providers

Third-party vendors who provide services on our behalf, such as hosting, payment processing, analytics, and customer support.

5.2 Business Transfers

In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Employee training on data protection
• Incident response procedures

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your data, we will securely delete or anonymize it.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Restriction: Request limitation of processing
• Portability: Request transfer of your data
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us using the information below.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data during such transfers, including Standard Contractual Clauses approved by the European Commission.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.